понедельник, 30 июля 2012 г.
Transfers between the terminals will occur during renovations to Boarding Area E, which will provide
[UPDATE: June 21: UAL's Terminal 1 mess is getting even messier. thailand travel risky Readers now report to The BAT that UAL is now running flights from airports such as DENVER and LAX through T1 with no advance warning. ]
Starting today (with no formal announcement or instructions to its customers or the media) United Air Lines moved flights to/from several southern California cities thailand travel risky and Las Vegas to Terminal 1 at SFO.
I read your announcement that United would use SFO Terminal 1 for certain flights. Today, we left SFO on such as flight, and it was awful. We had to check-in at United s regular Terminal 3 area, then walk to Intl Gate 92 where we caught a bus over to Terminal 1 gate area. This took a long time and was unpleasant. I couldn t believe the procedure involved Now, the long walk to gate 92 and then waiting thailand travel risky for the bus, the bus ride, etc. Terrible start to a trip. I assume it has to do with cost; United thailand travel risky wants to avoid setting up a check-in thailand travel risky and baggage operation at Terminal 1. Also, the bus came quickly, although there was a long line, and the United personnel were friendly and nice. So, my compliments to the staff. However, it s an awful plan, and we re certainly going to choose a different airline thailand travel risky for any United flight that leaves Terminal 1. The staff told us this plan would be in effect for 18 months.
Why United thailand travel risky has chosen to keep this major change and inconvenience for its customer under wraps when we are at the outset of the peak summer travel season is beyond comprehension. I m not the only observer who is awestruck.
"United's thailand travel risky silence on this matter is very alarming to me," said Atmosphere Group analyst Henry Harteveldt, who is based in San Francisco. "It just looks like the Keystone Cops. It's not complicated or expensive to do this right. United is going to end up with many confused, unhappy and irate passengers if they don't get their act together on communicating this properly. This is a classic example of how an airline loses business," he said.
Starting June 7, if you are flying from SFO to Las Vegas, Orange County (SNA), San Diego, Ontario, Burbank or Santa Barbara, your flight will depart/arrive at Terminal 1 starting today. (Those cities are subject to change since United thailand travel risky has not verified this information.)
When returning on a United flight to Terminal 1 with CHECKED luggage , get ready for a hassle. You must go back to gate 32, take the shuttle back to gates 87 or 92, and then walk to baggage claim and exit at Terminal 3. (Which is where your ride should pick you up.)
If your connecting thailand travel risky boarding pass has Gate 92, proceed to gate 92 to catch the transfer bus. If your connecting boarding pass has gate 87A, proceed to gate 87A to catch the transfer bus. Please allow yourself a few extra minutes thailand travel risky for the transfer bus to Terminal 1.
If you arrive to Terminal 1 on United Airlines, US Airways, Alaska Airlines, AirTran Airways, or Southwest Airlines AND your luggage is checked to your final destination AND you are departing from gates 92A, 92B, 92C, 92D, 92E, or 92F, you do not need to exit Terminal 1. Please proceed to your gate.
If you are connecting to a United Airlines flight not operating from gates 92A, 92B, 92C, 92D, 92E, or 92F follow the signs to the United Airlines transfer bus at Gate 32. Please allow yourself a few extra minutes for the transfer to Terminal 3.
After clearing Immigrations and Customs, please drop any luggage checked to your final destination at the United Airlines re-check counter immediately to your left outside the Customs Hall. After re-checking your luggage, continue down the corridor and up the escalator to the International Security Check Point for the G gates. Once through security, please proceed to the gate printed on your boarding pass. There is a post-security secure connector that allows you to walk to Terminal 3 after clearing security.
If you arrive to T1 and are connecting to an International Outbound Flight, follow the signs to the United thailand travel risky Airlines transfer bus at Gate 32. Please allow yourself a few extra minutes for the transfer to Terminal 3 and then follow the signs to the connecting gate printed on your boarding pass.
We added new gates in San Francisco to support the additional service for our customers. Since 2010, we have announced the launch of seven new markets from SFO in addition to adding departures to existing markets.
Transfers between the terminals will occur during renovations to Boarding Area E, which will provide the airline with more gates and enable us to offer customers a better overall travel experience. We expect to complete the renovations in 2O13.
UPDATE 2: United has confirmed to me that passengers with carry on luggage and pre-printed United boarding passes thailand travel risky for gates 87 or 92 may enter at Terminal 1 instead of having to enter at Terminal 3 and take the shuttle. chris
I had the unfortunate experience of dealing with this clusterf$%^ today on a flight from SFO to PDX. Electronic boarding pass and UAL website both said Gate 92C, so I went to International Terminal thailand travel risky Gate 92 only to find total emptiness. After wandering around thailand travel risky confused for 20 minutes, I found an airport employee who directed thailand travel risky me to a hidden, unsigned elevator which led to a dark corridor, then to an unsigned bus waiting area and an unsigned bus which took us to Terminal 1 where we climbed up the stairs. Apparently Gate 92C = Gate 34, and UAL just expects you to know that. But with no warning, no information prior, no signage, and no agents thailand travel risky posted to help, I was totally lost! Fortunately the flight was an hour late, so I made it in time
yesterday thailand travel risky our flight from Denver arrived at a gate at Terminal 1 I didn t know about the lack of baggage claim for UA there, and truly could not believe it when an agent told us we had to take the Airtrain over to Terminal thailand travel risky 3 to pick up our bags how stupid and customer-unfriendly can they get?!
United s service is quickly approaching rock bottom. I ve been foolish enough to give them three tries over the past two months and on two out of the three occasions flights were cancelled and I was delayed 8 or more hours each (one was to LA). Ground thailand travel risky staff and inflight crews are equally uncaring so ..that s it ..Southwest or Virgin America gets my business whenever possible. It s sad to see a once-good airline under such horrific management and uncaring about their customers.
UPDATE: United has confirmed to me that passengers with carry on luggage and pre-printed United boarding passes for gates 87 or 92 may enter at Terminal 1 instead of having to enter at Terminal 3 and take the shuttle. chris
We added new gates in San Francisco to support the additional service for our customers. Since 2010, we have announced the launch of seven new markets from SFO in addition thailand travel risky to adding departures to existing markets.
Transfers between the terminals will occur during renovations to Boarding Area E, which will provide the airline with more gates and enable thailand travel risky us to offer customers a better overall travel experience. We expect to complete the renovations in 2O13.
You get friendly staff, new planes, great service, WiFi on every flight, food on demand, free TV, tons of movies on demand, interactive maps, power plugs for your laptop oh, and often a lower fare, too.
Well, whose bright idea from UA to keep the CO gates and have such a cluster @ %! to the pax who are connecting and NO check-in facilities in Terminal 1?? I really feel for those non frequent UA travelers thailand travel risky not familiar with SFO and the terminals. Let s hope the powers to be at UA can this not so bright of an idea.
typical united. I am a 1k, million mile flier, have flown 68K miles so far this year and united just sucks. Way to ruin an airline. Next move will be to remove all loyaty programs, as they really don t care about customers, and since the flights are all full on all airlines, who needs to spend the money on loyalty programs. just wait.
If SFO is your final destination and you have CHECKED thailand travel risky BAGS, you don t have to take the bus, you could leave Terminal 1, take the AirTrain to Terminal 3, then take the elevators inside to the baggage claim level. It s probably faster than queueing up for a bus that only carries a fraction of the total aircraft passenger count.
Or, for a healthy walk after being in a cramped airplane seat, just exit the secure area of Terminal 1, turn right and walk through Terminal 2 s check in area, and when you get to Terminal 3, go down the escalators to baggage claim.
I see a whole mess of problems with this situation: How are people with access issues (bad knees, seniors, people thailand travel risky in wheelchairs, crutches) going to handle all of those stairs? What about families with children in strollers toting purses, kids backpacks, carry-on bags, etc.? What about international travelers for whom English is not a first language? How about those who connect through SFO from another city, who will then have to sprint to make a connection? The instructions above say please allow yourself a few extra minutes for the transfer to Terminal 3 . Is the pilot, gate agent/flight attendant going to provide a few extra minutes for me to make the flight?
Thanks for the information. After 35 years flying United I am just about done with them. Going up stairs/going down stairs. I don t think so. What happen thailand travel risky to ADA. My daughter keeps telling me to fly Virgin or Jet Blue.
Since check-in is the same as always (T3), United probably feels there is no new instructions to communicate. The only difference is to leave some extra time, but they probably feel that if you show-up at the recommended time, you ll be fine anyways.
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