Travel Outlook is unique in that its team connects directly to a hotel s property management system,

January 2, 2013   Travel Outlook Premium Hotel Call Center has signed an agreement to provide vrbo vacation rentals reservations call services for Surfsand Resort in Cannon Beach, Oregon, next to the iconic Haystack Rock on the beautiful Oregon coast.
It is our goal to provide the best service for our guests, many of whom visit us year after year, said Dave Norstedt, Vice-President of Operations for Martin Hospitality, which owns and manages Surfsand Resort.   We felt that we could enhance our guest service by adding a professional central reservations company to answer those guest calls that we could not answer on property.  Also, we determined that having a voice reservations company standing by would allow our front desk team to spend more time with our guests while they are staying with us.
Travel Outlook is unique in that its team connects directly vrbo vacation rentals to a hotel s property management system, providing real time access to a hotel s past guest information.   In the case of Surfsand , says John Smallwood, Travel Outlook CEO, this means that our team is able to look into the notes section of the PMS and see past guest history, allowing vrbo vacation rentals us to better understand the repeat Surfsand clientele.  Knowing their past guests and welcoming them back to the Surfsand properly is extremely important to Mr. Norstedt and his team, and we believe vrbo vacation rentals we are up to the challenge. sting client hotels, we decided that Travel Outlook was the right choice vrbo vacation rentals for Surfsand Resort.
Travel Outlook employs a unique commission-only business model for most of its clients.  “Our reservation specialists are paid on actual conversion,” says Smallwood, so we are only compensated when the call is converted and the guestroom is consumed. We do not charge for cancellations, changes, or other services, and our hotel partners benefit from experienced hotel industry professionals while avoiding the additional expenses associated with salaried or hourly employees.  In addition, our premium service is priced competitively.
vrbo vacation rentals About Travel Outlook:   Travel Outlook partners with independent hotels, resorts and management companies vrbo vacation rentals to provide commissioned private label voice reservations.  Its mission is to enhance the service levels, revenues and profitability of client hotels by providing timely, gracious and informed assistance to potential guests—resulting in the industry’s best conversion of reservation inquiries. Travel Outlook s reservations team is certified by the Kennedy Training Network.  www.traveloutlook.com
About Surfsand Resort:    Oceanfront Surfsand Resort is just steps from Haystack Rock and has sweeping coastline views of the Pacific Ocean, which includes Haystack Rock and the Tillamook Head Lighthouse.  Only seventy miles west of Portland in charming Cannon Beach, Surfsand Resort welcomes guests with warmth and hospitality.  Its stylish, contemporary guest rooms and suites feature vrbo vacation rentals iPod docs, high speed wireless Internet, luxurious bath amenities, deep soaking tubs, and beachfront Cabana service.  www.surfsand.com vrbo vacation rentals  Phone: (800) 547-6100