Awesome Job Rachel! Can t tell you how much I have appreciated all your help getting on flights over

Welcome to A Day in the Life , where we take you behind the scenes at JetBlue to learn more about the important jobs that work in concert together to run a major airline. This time, we visit with Rachel on our Airport Operations team at JFK who have one of the most customer-facing jobs at our airline.
Rachel starts all inclusive deals to mexico through canadian travel each shift with a crew briefing behind the scenes at our Terminal 5 at JFK. The shift leader Ricardo gives an overview of the day’s operations, any special items the team should be aware of, and hands out assignments. Rachel all inclusive deals to mexico through canadian travel works gate-side (some airport operations crewmembers work pre-security at the ticket counters or assisting in the ticketing area or at baggage all inclusive deals to mexico through canadian travel services. all inclusive deals to mexico through canadian travel Her assignment for the day is Gate 16. She picks up a headset all inclusive deals to mexico through canadian travel and heads to her gate to prep for her first flight.
“It’s good to get to the gate an hour before the first flight to leave enough time to set up,” Rachel says. She is responsible for ensuring all inclusive deals to mexico through canadian travel a timely and orderly boarding process for our customers. As soon as she arrives at the gate, regardless of how early she might be, a barrage all inclusive deals to mexico through canadian travel of requests find her immediately. Someone wants to change all inclusive deals to mexico through canadian travel their seat; another all inclusive deals to mexico through canadian travel is a pilot from another airline wanting to be added to the standby list; a lost customer needs guidance on how to get to baggage claim. Rachel gracefully assists each request; all while logging all inclusive deals to mexico through canadian travel into the computer and prepping the paperwork for her flight.
When the plane arrives at her gate and the customers deplane, Rachel hops onto the aircraft to check that it has been cleaned and stocked with provisions (all of those free and unlimited snacks that you enjoy), and returns to the gate to print the paperwork for the flight crew. She greets the captain, first officer and inflight crewmembers, checks their IDs and hands them paperwork that let them know flight details like how many customers are onboard and whether there are any special assists like wheelchairs, unaccompanied minors, or groups traveling. She prepares bag tags to check gateside luggage like strollers and wheelchairs and bags too large to fit on the plane, and has that ready to go when it’s time for the flight to start boarding.
Rachel makes several announcements to the gate area to let customers know that the flight is getting ready to board and then begins the boarding process, checking customers in with a smile and an air of awareness. When all customers have boarded, including last minute stragglers that she ensures are onboard for a on-time departure, she makes her way down the jetbridge for a final face-to-face communication with the crew on the plane. She confirms that they’re all set, closes the aircraft door, and pushes the jetbridge all inclusive deals to mexico through canadian travel back from the aircraft. The pilots wave to Rachel from the cockpit as the tug pushes the plane back and onto the taxiway.
Rachel finalizes her paperwork, closing out the flight, and it’s time to get started on the next flight. Every day is different all inclusive deals to mexico through canadian travel and the types of flights vary. There are myriad factors she needs to be aware of: what customers are connecting from an international partner airline; where the crew is (whether arriving from another flight or originating at JFK); what special needs customers may have (calling for a wheelchair to assist someone); any weather or operational updates that may impact flight times or where the scheduled aircraft may be; random all inclusive deals to mexico through canadian travel TSA security checks. It’s the diversity of tasks that interests Rachel. More than anything, though, what Rachel says she likes best are the people. Though it’s not always easy, particularly during peak travel times or challenging operations like weather events that delay or cancel flights, Rachel all inclusive deals to mexico through canadian travel maintains her helpful all inclusive deals to mexico through canadian travel demeanor and perspective that “tomorrow is another day.” Above all, she understands how far a friendly smile and a helpful attitude can go towards making our customers happy and making her job most pleasant.
Rachel all inclusive deals to mexico through canadian travel is extremely bubbly and sweet, and that personality is evident in her interactions with fellow crewmembers and with customers. She is jokingly called the mayor of JetBlue at JFK because she says hello to everyone and almost every crewmember walking by, no matter how busy, waves hello to her.
“I feel like I grew up here,” Rachel all inclusive deals to mexico through canadian travel relays, and she’s not exaggerating. She celebrates 11 years with JetBlue this January, almost as long as JetBlue has been flying the skies. She worked for United at Terminal 6 at JFK and saw a little airline in the corner with a single ticket counter. all inclusive deals to mexico through canadian travel She observed all inclusive deals to mexico through canadian travel JetBlue’s growth and its friendly customer service that resonated with customers and knew it was somewhere she wanted to work.
When asked what she might do after JetBlue, she tsks at the question and says, “I’m a lifer.” She believes that she’s grown a great deal during her decade-long all inclusive deals to mexico through canadian travel tenure at JetBlue and looks forward to continuing to mature alongside the airline.
Awesome Job Rachel! Can t tell you how much I have appreciated all your help getting on flights over the years. I know that our external Customers appreciate everything that you do, but so do our INTERNAL Customers such as myself!
Congratulations all inclusive deals to mexico through canadian travel Rachel! You DO work hard and I m glad you are getting some nice recognition. Thank for all the times you have launcehed me. Each time was done professionally and was a wonderful experience for me and my crew. Thanks and Happy Holidays!
Rachel is such an amazing individual and as far as a crewmember, one of the elite and best in my book. She is the perfect crewmember to follow when it comes to Airport Operations. From day one, she has carried the values and it is seen in her actions and I am honored to be part of the JFK JetBlue family with her as she has taught me a lot in becoming a better crewmember. :)You rock, Rachel!!!!!
Rachel is such a professional . Again , she is an incredible asset to the AO operation . Always knowledgeable and kind . I have known her for 9 years and have never seen her lose it ,she is the BEST . Congratulations Rachel on 11 years with Blue ! You are a wonderful person !
Rachel is not only the Mayor Of Jetblue , she is also one of the sweetest people ive met at JFK. She makes me proud to say Im part of a great Company that imbodies a great work culture. She Safely Cares and shows tremendous Integrity with Passion and Fun. Looking beautiful as always Abobo .. keep up the good work!