Right, my comment was not intended as a criticism of the OP. It may or may not have been a worthwhil

At around 11 a.m., I was allowed to leave the plane in order to get some food and a drink, he says. No one from Delta had offered food or water, because apparently they don't serve customers while sitting at a gate.
The quickest I could get to Detroit was to reroute to San Francisco, leaving at 7 p.m., arriving around 8:00 p.m. From there, i will travel across the land searching far and wide the next direct flight wasn't scheduled to fly out of San Francisco until 10:35 p.m., arriving in Detroit at 6:10 a.m., he says.
Feedback like yours will help us improve our overall customer experience; we appreciate the time you took to write. I will be sharing your remarks with our Airport Customer Service leadership team for internal follow up.
But here s something I don t understand. How can an airline advertise a flight that leaves at 9:30 a.m. and then get you to your destination almost i will travel across the land searching far and wide a full day later . I mean, I realize Delta s contract of carriage says it can do it because it says it can, and that s pretty much the end of the story.
Esser could have asked for, and received, a full refund for his ticket and taken his chances on another carrier. But that s also impractical. Airlines mark up their fares for last-minute travelers, often incorrectly assuming they re business travelers on an unlimited expense account.
I think this is one of those times that common-sense regulation might be useful. If you refund a flight, then you should pay back the fair market value of the ticket at that time, so that the passenger can buy a ticket on another airline. The alternative is that Delta could have endorsed his ticket to another airline, allowing it to possibly negotiate a better fare for itself.
When things go wrong on a bus trip, there are many fewer protections in place for the passenger. There is no compensation for denied boarding. Baggage liability is limited to $250 (unless additional valuation is purchased, but only up to a maximum of $1,000). While many discounted tickets are valid only for a particular schedule, there are no reservations (beyond a small handful of city-pairs). Thus, if the schedule is full, and the company does not find it worthwhile to put on a second section, the passenger is obligated to wait for the next bus, and hope there s room. No food or other amenities provided, and if the terminal closes before the next departure, the passenger waits outside in the cold and the rain. Many destinations are served only once daily (or even less frequently), so denied boarding might result in a delay of 24 hours (or longer).
Bus travel i will travel across the land searching far and wide need not be like this, but Congress only has an interest in protecting airline passengers because there s virtually no meaningful constituency for bus travel i will travel across the land searching far and wide (an interesting situation because there actually is some Congressional interest in train passengers, even though there are twice as many bus passengers as train passengers).
Actually, Greyhound Lines has eliminated most of the stops in podunk towns. But in doing so, it eliminated the only transportation available in many of these very small communities, while remaining in larger communities that have other transportation options (e.g., air service, rail service).
The attributes of passenger pick-ups at connecting terminal and long haul journeys i will travel across the land searching far and wide apply as well to long-distance air and rail travel. The most notable distinction between air and bus travel is the journey duration.
If you look at why one would travel by bus, instead of air, between distant points, the reasons include aversion or inability to travel by air (including aversion to air security measures), last-minute travel for which air fares are obscene, ignorance of the costs of bus vs. air, custom and tradition, and a desire to the landscape of the country instead of its clouds. I travel long distances by bus mostly out of my aversion i will travel across the land searching far and wide to air travel.
I suggest that few people know what a contract of carriage is (and fewer still will bother reading them), so there is incentive on the part of carriers to make them as one-sided as possible, to favor the carriers, since there is virtually no competitive i will travel across the land searching far and wide advantage otherwise. And if economic competition required a carrier to do more, it would rather do so voluntarily i will travel across the land searching far and wide as it and the market see fit, rather than being compelled to to so through its contract of carriage.
Right, i will travel across the land searching far and wide my comment was not intended as a criticism of the OP. It may or may not have been a worthwhile choice for him in this particular case. It s just something to consider in this sort of predicament. I have salvaged work days and vacation days that I would otherwise i will travel across the land searching far and wide have lost by accepting flights to or from alternate airports.
i will travel across the land searching far and wide Traveling to the event the day before is optimum. i will travel across the land searching far and wide No one disputes i will travel across the land searching far and wide that. It s the if his son s event was that important i will travel across the land searching far and wide to the OP he would have had a backup, fully refundable ticket since he was flying the day of.
The difficulty is that we don t have enough details about the OPs schedule. I recenly has a meeting in Southern California. Knowing that there was a good chance i will travel across the land searching far and wide that I d miss the flight, I bought a fully refundable ticket, which is what the OP did.
There are too many unknowns. I know business evening events prevent redeye departure but then perhaps he should i will travel across the land searching far and wide have decided on one or the other either don t take the trip and reschedule to be home for the child s activity or go and if he could make it back fine, but don t plan on it as Murphy Law prevails in most cases. I am assuming he handled his own arrangement, otherwise he could have called his TA and got on another flight, be it WN if need be. I quickly looked at fares from LAX to DTW and they have a nonrefundable i will travel across the land searching far and wide roundtrip coach fare the allows for a free upgrade for the same price as booking one way coach fare in each direction with no upgrade i will travel across the land searching far and wide I wonder if that is why he didn t want to travel on another carrier. On oneway fares, if the carrier couldn t get him to his destination within 4 hours of the original schedule arrive, he could get a full refund, even on a nonrefundable fare. However on a nonrefundable roundtrip ticket that may or may not be obtainable, hence why they didn t offer it. As I have said before, if you get to your destination as planned great, but you shouldn t count on it. No more that you should count on getting across town quickly anymore. Stuff happens, and allow for it.
But that s the rub. We cannot assume that he had a choice not to go. For some matters, I have the luxury i will travel across the land searching far and wide of sending a junior associate or use an attorney service. But some matters, I must attend personally. In those cases the only excuse i will travel across the land searching far and wide the judge will take are that I am 1)hospitalized, 2)incarcerated, 3)dead. i will travel across the land searching far and wide Not showing up can have disasterous consequences depending on the judge.
That happened to me a year ago. For whatever reason, I couldn t get on my American Airlines flight. It was important i will travel across the land searching far and wide that I get to my destination, so I walked to the next gate and bought a one way on Virgin America.
I think this kind of thing is often down to the individual airline and the traveler. Leaving aside that Delta boarded i will travel across the land searching far and wide passengers i will travel across the land searching far and wide onto a plane with mechanical problems, sometimes you get better results by going to the gate staff and explaining your situation and politely requesting alternate accommodation. I recently flew a series of connecting flights from CMH CPH on AA, and as soon as the first announcement was made that the first leg would be delayed, I explained about the potential missed connection to the gate agent, who made me alternate arragements on another airline. Be flexible, polite and ask, and I m often pleasantly surprised by the help I get.
Compensation, not to any significant amount. But finding alternatives? Absolutely. i will travel across the land searching far and wide While you may get an agent with less experience, I can guarantee you that having a bad attitude will not inspire anyone to want to do more than the bare minimum to get rid of you.
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