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Beware of Alamo Car rental in Liberia airport- Had a bad experience that I cant seem to resolve, tours for the white house Basically what happened was I had a short vacation planned to the Westin Playa Conchal (which buy the way was amazing). I was excited to get a direct flight that would get me into Liberia by 12:43Pm on July 25th from New York, this would give me time to pick up a car at the airport and get to the hotel and at least have a half day at the beach, sadly thanks to Alamo I arrived at the hotel after dark, basically they ruined 1 day of an already short 5 day vacation.
What happened was I booked a car with Alamo through Expedia rather than a local company figuring I would get Alamos good service, I was wrong! Upon arrival at the airport I quickly cleared customs got my bag and went to Alamos desk. I gave my confirmation number and asked if they had my car they said yes and told me i would be shuttled a short way to their facility. tours for the white house After about a half hour wait when their shuttle was full They finally took us to a small strip mall a few kilometers away that housed several car rental agencies.
After waiting for two people in front of me( which took a long long time) I reached the desk and gave my conf. number and was told that their was no car currently ready but there would be one in about 15 minutes. I asked every 15 minutes for hours, and they kept telling me 15 more minutes tours for the white house because they were just waiting for a return from a nearby hotel.
I figured at least when I got home either Alamo or Expedia tours for the white house would do something for me, again I was wrong. I let them both know what happened. Expedia never responded to my email to their customer service dept. and Alamo offered me 60 dollars after ten emails to their international rep. I told him I didnt think that was fair because the rental was 400 dollars! and their mistake ruined tours for the white house four peoples day and to put me in contact with his supervisor. After that I never heard from him again as he promised in over three weeks.