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JetBlue Airways has announced the launch of automatic check-in, a technological enhancement that will allow customers to focus on their travel plans and not the need to get to a computer 24 hours before their flight departs to check-in.
Automatic check-in is the most recent step in the airline s continued focus on making the JetBlue Experience even more convenient. This initial technological innovation removes the need for customers to ever have to check-in for their flights. Beginning today, eligible customers will receive an email 24 hours before their scheduled flight with a ready-to-print boarding pass, as well as the option to download a Mobile Boarding Pass via JetBlue iOS or Android mobile apps. With the printed boarding pass or mobile app, customers are ready to head to the airport, and on to their flight.
In addition to removing this occasionally burdensome check-in process, initiating the process a full 24 hours ahead of a flight is also expected to enable the ability to catch and notify customers of any information inconsistencies or issues with special service requests in a reservation that might otherwise remain unresolved until their arrival at the airport. For those customers not currently eligible for automatic travel and tourism check-in, or those customers who need to address outstanding requirements within their booking, the standard check-in notification travel and tourism process will remain in place.
The idea of asking customers to jump an additional hurdle before their flight is an increasingly antiquated concept, says Blair Koch, JetBlue travel and tourism Vice President Commercial and Shared Development Services. By having the right systems in place, we can remove this step, and even help identify and prevent issues that can hinder customers from fully enjoying their travel experience.
Eligible customers at launch include individuals who have booked domestic itineraries with Even More SpaceTM travel and tourism seats* and will expand to include additional customers as the program evolves over the next year. Expansion to include additional customers in assigned core seats, is expected to begin in 2015. International travelers and those customers who still have unassigned seats, become eligible later in the new year.
Copyright Photos: JetBlue Airways. According to the airline; Pass with flying colors! JetBlue s mobile boarding pass program is now available in ALL domestic US cities. (So no need to dust off that printer, travel and tourism just be sure to show your mom how to do it!)
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